PRS – Problem Reporting System                 BACK

PRS is designed specifically for management and tracking of problem information including training, procedure and operational issues encountered during the project development life cycle. Testmasters, Inc. has built a product that is simple to use yet extremely comprehensive in functionality and deliverables.

PRS warehouses key problem reference information with an array of filters and alternative views to simplify and enhance problem tracking, control, and communication throughout the resolution cycle.

PRS offers multiple views of key information to help enhance and streamline your problem resolution efforts, each offering access to much needed information to keep your testing effort on-track.

Key Views:

 

 Summary View

 

High level view of reported problems

 

Select by project

 

Summary Description

 

Full / Adjustable Table View

 

Automatic Numbering

*Problem View

 

Multiple fields organized for ease of reporting and status comprehension

 

 

Priority

 

 

Problem Type

 

 

Due Date

 

 

Resolution Status

 

 

Sub-project

*Resolution View

 

Resolution Codes

 

 

User Definable

 

Resolution Description Field

 

Changed Modules Listing Area

 

 

To Identify Code Changed in Resolution

*Status History View

 

Maintains history (in free form) for each problem

 

 

Fields include date, Status, and Assigned to aid in recall of prior events

 

Keyword search ability across database 

*Problem Reports

 

Provides multiple formats and features to provide you with the information you want and need

 

 

Detail

 

 

Tabular

 

 

Problem Summary

 

 

Filters

 

Custom Report Writer

 

 

Easy to use and enables you to design your own customized reports according to your needs

 

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