Operational Testing

Testmasters, Inc. offers an exhaustive and structured test of all operating features of your web or network application. Operating features include navigation, links, menus, toolbars, forms, and multi-media synchronization. The following are considerations taken into account. The overall effort can be scaled to strike a balance between cost, time, and risk.

Navigation
Browser	All browser functions perform as intended using both the keyboard and mouse. Functions can be performed in any sequence without error. Steps are retraceable. Application performs equally on multiple browsers and/or browser versions.
Site	All site navigation features work correctly and in any sequence. There are no conflicts between browser and site navigation. Site navigation is logical and intuitive. Navigation buttons, bars, tabs, or menus are consistently placed throughout the application; e.g., left-oriented, bottom-oriented, etc.
Site Map	A map of the site should be provided for complex sites to aid the users in finding their way around the site. When present, all links from the map to the site are verified to work properly.

Links
Internal	All links are easily identifiable and call the proper document or function.
External	Users can easily return to your site after reviewing an external link.

Menus and Toolbars
Lists	Menu lists are complete, drop down when selected, and are descriptive. Menu items are listed in order of usage or importance. All menu items work as expected, calling the appropriate document or function. When an item is selected the list becomes inactive.
Buttons	Labels are descriptive of the function of the button; all buttons perform as expected and are disabled after selection.
Graphics	Graphics intuitively represent the function they represent, perform as expected, and are disabled after selection.

Form Functions
Data Entry	All check boxes, radio buttons, and text fields perform as expected. Required data fields are enforced. Data validations are performed accurately, returning an understandable message to the user. Data within the specified range of values, data type, etc. are accepted and processed accurately.
Data Retrieval	Data entered into and accepted by the application are accurately retrieved via the provided means, such as e-mail, inquiry, report, etc. Data are as entered; field lengths are adequate to display all entered and accepted characters.

Multi-Media Synchronization
Video	All video output plays accurately from beginning to end. Video can be stopped and restarted without loss. Video is paused when other functions are selected and restarts when/if appropriate.
Audio	All audio output plays accurately from beginning to end. Audio can be stopped and restarted without loss. Audio is paused when other functions are selected and restarts when/if appropriate. Audio and video are synchronized, when appropriate, and remain in synch when stopped and restarted.
Slides	All slide shows play accurately from beginning to end. Shows can be stopped and restarted without loss. Slide shows are paused when other functions are selected and restart when/if appropriate. Slides are synchronized with audio and video, as appropriate.
Animations	Animations work as intended.

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